Looking for an HVAC Contractor
Do you have an aging HVAC system? You likely have to replace it in one or two years’ time. Otherwise, you just have to keep it great running condition by hiring the right maintenance services. In both scenarios, you’re going to have to hire an HVAC contractor, so be sure to consider the essentials before deciding which one to hire.
License, Insurance and Experience
With your HVAC system probably being the most expensive home equipment you have, it’s crucial that only fully qualified professionals touch it. Hence, you need a licensed contractor who has many years of experience under his belt and insurance that protects you from liability when there’s an injury or accidental damage. Because not all HVAC experience is the same, however, take time to know about your specific prospect’s background.
While longevity alone won’t guarantee a good job, it does indicate stability, and only good contractors achieve stability in their business. You should also ask whether they have a North American Technician Excellence certification or any equivalent certification proving that they are current in terms of their education and experience.
Moreover, inquire if they carry your equipment’s brand and whether they have technicians who are specially trained for it. Remember, each system and manufacturer is unique, and you want no less than a technician who has the right knowledge and training for optimal results.
Home Assessment
If you want an HVAC system installed, a potential contractor should provide a thorough home evaluation to determine the best heating and cooling solution that works for you. At the end of the evaluation, they should provide a written and itemized quote where you can easily compare costs, warranties and energy efficiency rates with other estimates from other contractors.
Avoid the trap of choosing an HVAC contractor simply because they are the least expensive. If you get an offer that is way below standard – and this applies to most products and services you’ll ever pay for – be suspicious as there will most probably be catch.
Client References
By speaking to client references provided by an HVAC contractor, you can get a bird’s eye view of your potential relationship with them. Make sure those calls will be productive enough by asking the right questions. For example, did the contractor finish the job on time and on budget? Did they clean up their mess after the installation and did they respect the homeowner’s property? Did they ensure maximum efficiency by testing the system right after installation?
Consumer Relations History
Check with the Better Business Bureau to find out what complaints are registered with the contractor you’re considering. Also read online reviews and view ratings, but stick to trusted third-party websites for credibility.